1. Service Description
We provide digital consulting services, online coaching sessions, and proprietary software solutions. All our offerings are delivered electronically, ensuring that once a purchase is completed, access is granted almost instantly.
2. Refund Policy
We strive to offer a seamless digital experience. Refunds may be granted under the following conditions:
Service or Software Issues: If you encounter technical difficulties or defects that prevent you from accessing or using our digital services as described.
Misrepresentation: If our service or software significantly differs from the detailed description provided on our website.
Pre-Service Cancellation: For services that have not yet commenced, cancellations may be eligible for a refund.
Refunds will be processed to your original payment method within 5–10 business days following an approved request.
3. Delivery and Access Policy
Upon successful payment:
Instant Access: You will receive immediate access to online coaching sessions, consulting services, or software downloads.
Technical Support: If you experience any delays or technical issues accessing your purchase, please contact our support team at team@maniacmedia.group with your order details for prompt assistance.
4. Cancellation Policy
Recurring Services: Subscriptions or recurring coaching packages can be canceled at any time before the next billing cycle.
Scheduled Consultations: For one-on-one consulting sessions or coaching appointments, cancellations must be made at least 72 hours in advance to qualify for a full refund.
Digital Consumption: Please note that digital services and software, once accessed or downloaded, are generally non-refundable unless there is a verified technical defect or error on our part.
5. Contact Information
We value clear communication. You can reach us via:
Email: team@maniacmedia.group
Live Chat: Available on our website during business hours
6. Additional Information
Currency: All prices are displayed in USD, with both the currency symbol and full currency name clearly indicated.
Privacy Policy: We take your data protection seriously. Please review our comprehensive privacy policy at maniacmedia.group/privacy.
Promotions and Discounts: All terms and conditions related to promotions, discounts, or special offers are clearly listed at the point of sale and available via dedicated links on our website.
PCI Compliance & Security: Our website uses HTTPS encryption and complies with PCI standards to safeguard your payment information.
Accepted Payment Methods: We accept payments via Visa, Mastercard, American Express, and Discover, as shown by the logos on our payment page.
By using our services, you agree to the terms outlined in this fulfillment policy. We are committed to providing a transparent, secure, and high-quality digital experience.